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Tag: CI 101

Two cartoon figures are sitting on a bench, one yellow and one pink. The yellow figure, wearing glasses, has a speech bubble saying, Tell me more. Its as if theyre in an empathy-driven interview, curious about each others experiences beyond societal norms.

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Empathy Interview Norms

Five norms to consider for preparing for an empathy interview
Illustration of a tree with text on leaves and roots. Leaves reveal 47% of students feel their voice matters. Roots, acting as a chain of whys, delve into feedback on diminished student voices due to curriculum issues and lack of diverse representation.

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Chain of Whys

When digging into the root of your problem, use a chain of whys to go deeper.
Text on a beige background reads, Whos Involved? Whos Impacted? in engaging blue and teal fonts.

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Who’s Involved, Who’s Impacted?

Dr. Brandi Hinnant-Crawford explains about how equity is part of the improvement process
Illustration of a green map of the United States with small, colorful buildings scattered across it. Arrows labeled Belongingness point to multiple locations, showcasing a network that addresses a collective problem statement.

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Problem Statement

A colorful tower made of irregularly shaped blocks is stacked in the center of the image, symbolizing improvement. Above the tower, the words Better Practice are written in bold, black letters against a white background.

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Improvement Norms

A cartoon figure stands thoughtfully between two signs. The left sign reads Improvement while the right one, Equity. The pink-shaded figure appears to ponder its stance, considering which direction will yield the most meaningful investment.

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Equity Stances

Four boxes with text: Top left is pink with Impactful, top right is yellow with Within your sphere of influence, bottom left is green with Clear ideas, and bottom right is blue with Quick to test.

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Change Ideas

How do you narrow in on a change idea? Use these four tips to get started
An overview diagram illustrating the PDSA cycle features four colored quadrants with arrows in a circle: blue for Plan, green for Do, yellow for Study, and pink for Act, surrounding a central circle labeled Aim.

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PDSA overview

How to do a Plan Do Study Act improvement cycle
A man with curly hair is seated indoors, wearing a navy blue polo shirt with the San Diego State University logo. Behind him, awards, plaques, and a colorful framed picture remind us of our achievements and how far weve come together.

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We, Not They

Dr. Luke Wood discusses how educators can change their perspective by changing their language.
A hand-drawn Fishbone Diagram against a white background showcases an overview of a labeled problem on the fish’s head. With causes branching out as ribs and specifics on smaller branches, this visual makes complex issues manageable.

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Fishbone Diagram Overview

Introduction to using the fishbone diagram
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