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A Handbook for Community Partnerships: Internship

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April 23, 2024

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A Handbook for Community Partnerships: Internship

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This is one in a trio of articles that provide tried-and-tested, actionable advice for community partnerships in school. This article focuses on internship. You should also check out the other articles, on service learning and externship.


Bright sunlight shines across San Diego bay and through oversized studio windows, right onto Matthew’s office desk. Matthew is a junior at High Tech High International, but for almost one month, he is interning with a local communications and design firm, and he has just returned from an office team meeting. With a coffee mug in one hand and pad of paper in the other, Matthew looks he could be any one of the firm’s employees, all of whom are college graduates.

Matthew developed a love of graphic design during a sophomore year project, when a staff member of this communications firm formed a community partnership with the class and mentored students through their design process. That experience led Matthew to pursue graphic design for his internship—a graduation requirement for all HTH students—even though it was not directly related to marine science, his anticipated college major. During internship, Matthew worked alongside mentors who were trained in graphic design, creating actual content for clients in San Diego and Los Angeles.

While graphic design was not Matthew’s intended career path, the internship opened new opportunities and taught him a great deal about himself as both a student and an individual. He learned how he functions as a team member and realized how important it is to love one’s work. “That is something I want to bring with me throughout life,” Matthew reflects. “I don’t want to ever wake up and say, ‘ugh, work’. I want to find something that I’ll enjoy doing throughout however long I’ll have to work.”

Internship also provided Matthew insight into his own work habits, which will help him as he transitions to college. “Sometimes I’d be working on one task or multiple tasks and I really had to manage my time because due dates are due dates,” he says. “Not making the due date is very unprofessional and then it hurts the company’s reputation, which then ruins how people see me.” Matthew also learned how the post-high school world functions. “I learned how to connect with clients,” he says, “You have to be on the same page with them and really know what they want in order to create something creative and very professional. I had no idea that was part of the graphic design industry.”

Matthew’s experience illustrates the benefits of community partnerships like an academic internship. Such experiences are not simply about careers, but also about the pursuit of passion in the adult world of work. Moreover, for many students—particularly those from low-income families—the internship experience represents a powerful entry into adult networks and community partnerships.

Learning Through Connection And Reflection: The Value Of Community Partnerships

Community partnerships are born when a school or classroom connects with a local organization to provide meaningful, engaging, and relevant experiences for students that also serve the needs of the organization. Community partnerships are not simply or necessarily about jobs and careers—rather, they are characterized by relationships and learning opportunities: students engage with community members to do real, meaningful work.

In a community partnership, the community becomes an extension of the classroom. The New Urban High School: A Practitioner’s Guide explains community partnerships as experiences that “change the context for teaching and learning…situat[ing] students in the adult world of work and learning, confronting them with unpredictable situations, new perspectives that cut across subject matters, and invaluable lessons in dealing with people in the world.”

Why Create Community Partnerships?

Community partnerships offer both school and community stakeholders something valuable. Students gain real-life experience and develop opportunities for personal reflection that emphasize the relevance of academic learning while ensuring civic engagement that is focused on strengthening the community. Moreover, “research indicates that workplace learning enhances student achievement, preparation for college, attendance, and attitude, finding that students who participate in [community partnerships] are more likely to get better grades, stay in school, go directly to college, and approach life and work with a positive attitude” (National, 1999). Meanwhile, community partners gain an opportunity to introduce their work to students, increase student excitement about that work, observe student engagement and growth in the work, and mentor students who will potentially work in these professions upon their high school or college graduation.

The goal of any school-to-community program is for benefits to be reciprocal. Students gain experience, insight, confidence, and opportunities to reflect on their learning and work; the community partner, meanwhile, gains a valuable contributing member of their organization. One National Employer Leadership Council study shows that employer benefits include “reduced recruitment costs, reduced training and supervision, reduced turnover, increased retention rates, higher productivity of students and high productivity and promotion rates of school-to-work program graduates who eventually are hired compared with those of other newly hired workers” (National, 1999). Matthew’s junior internship experience offers an example of how this symbiotic relationship plays out. The student learned to transfer his skills from the classroom to the workplace, while the graphic design firm discovered an asset in someone who could produce real work for their clients.

In a community partnership, the community becomes an extension of the classroom. The New Urban High School: A Practitioner’s Guide explains community partnerships as experiences that “change the context for teaching and learning…situat[ing] students in the adult world of work and learning, confronting them with unpredictable situations, new perspectives that cut across subject matters, and invaluable lessons in dealing with people in the world.”

While community partnerships can take several forms, this article focuses on one in particular: internship.

Internship
Internships offer a formalized, facilitated learning program that provides practical but exploratory experiences to students under the guidance of an expert in the field. Internships are based on student interests, though specific career alignment is not a requirement.

Interest Exploration: Academic Internships

“Internship is an experience in which a student becomes more than he or she was before.”

—Rob Riordan, Co-founder of High Tech High

All High Tech High students complete an immersive academic internship. Although that experience occurs in the eleventh grade, preparation for it and reflection on it are ongoing throughout all four years of a student’s high school experience. Some schools make internship opportunities available in twelfth grade, but the internship experience is more strategically placed in eleventh grade; this maximizes the potential for its post-high school impact. After all, eleventh grade is when students make critical decisions about their next steps in life—when or if to apply to college, whether to take tests like the SAT, and what life beyond school might consist of.

Above all, internship is not about tracking; nor is it about career placement. Rather, it is an eye-opening, informative experience that prepares an individual to make critical choices for the next phase of life—whatever that may be. “The purpose of an internship is not career preparation,” says Rob Riordan, co-founder of High Tech High and President Emeritus of the High Tech High Graduate School of Education.“It is preparation for life after school. Internship is an experience in which a student becomes more than he or she was before.” Riordan and others at HTH view internships as no less than “an expansion of identity.” While internships take place in businesses and offices, and feature skills that pertain to all types of work environments, their goal is not solely to introduce students to a career. As Riordan puts it, “An internship’s real purpose is to enter the world beyond school, understand how it works, and become bigger as a result of that” (Riordan, 2017).

Internships can take many different forms, but all extend from the concept of service learning. In addition, all feature the student at the center of the work. Work takes place alongside a mentor and sees the student and mentor working collaboratively to benefit the partner organization.

Academic internships feature a fluid process. Some details must take place in a linear progression; others will be ongoing. Learning begins even before a student sets foot on the internship site. For example, identifying potential internship institutions requires a student to practice public speaking, research, and collaborative learning. Securing their internship placement requires them to learn soft skills like confidence, communication, and etiquette, and more practical skills like resume and cover letter preparation, writing and revision, and strategies for articulating goals and skills, interviewing, and time management.

In Knowing and Doing: Connecting Learning and Work, Lili Allen, Christopher Hogan, and Adria Steinberg situate internships around six key components and expectations:

  1. Experiences are structured around learning goals agreed to by students, teachers, and partners, and that assist students in reaching school and district standards.
  2. Students carry out projects that are grounded in real-world problems, take effortand persistence over time, and result in the creation of something that matters tothem and has an external audience.
  3. Students receive ongoing coaching and expert advice on projects and other worktasks from employers and community partners. By learning to use strategies and tools that mirror those used by experts in the field, students develop a sense of what is involved in accomplished adult performance and they begin to internalize a set of real-world standards.
  4. Students develop a greater awareness of career opportunities in the field and deepen their understanding of the educational requirements of those careers.
  5. Students develop their ability to use disciplinary methods of inquiry (just as scientists do) and enhance their capacity to tackle complex questions and carry out independent investigations.
  6. Students are able to demonstrate their achievements through multiple assessments, including self-assessment, specific performance assessments (e.g., an oral proficiency exam), and exhibitions

When an internship program commits to these six principles, students accomplish relevant and engaging work. They also have opportunities to reflect on their own learning and the importance of their work in the community.

A student’s internship experience benefits from the involvement of as many of his or her teachers as possible. School administration also plays a role, in terms of identifying the time of year during which internships will take place and the program’s parameters (how many days per week internships are done, for how many hours, etc.). There are two general variations on internships: episodic semester-long experiences, in which students go to community partners up to three days per week for full or half days; and short-term immersions, in which students visit community partners for full days every day for two to four weeks.

Regardless of structure, the internship program begins with a series of strategically- timed events and supports designed to help students find, prepare for, and enter into an internship placement.

A Timeline For Internship Readiness

To create an integrated, academic internship, students engage in the following work primarily with their core classroom teachers. That said, this work does not have to fall solely on a teacher of any specific discipline. As a school identifies its internship program’s goals, all academic teachers can find a space in which to work with cohorts of students preparing for internship. Every teacher is capable of supporting the work of preparing for, and seeing through, students’ experiences with academic internships.

Month One

  • Students draft and revise resumes and cover letters.
  • Students draft one to three cover letters tailored to various potential placements.
  • Students call and/or email local internship sites to inquire about potential placements.
    • Focus on use of professional language in phone conversations and emails.
  • Students learn research skills to help them find and coordinate internship placements.
  • Parents are invited to an internship open house where they are introduced to the internship process.
    • Focus on the purpose of internship, basic logistics (how students will find an internship, when to expect permission slips, who can be a mentor, and other issues like student transportation, liability, and types of internships).
    • This is an ideal time for teachers to ask parents about their own workplace and if they are interested in mentoring an intern (not their own child).

Month Two

  • Students participate in mock job interviews.
    • Focus on interviewing skills, including body language, eye contact, professional gestures like handshakes, and how to answer questions to highlight students’ skillsets.
  • Students participate in real interviews for internships.
    • Build in time for students to send thank you notes and/or emails.
  • Students follow up on all interviews and conversations.
  • Students take home permission slips for a site visit (month three) and to embark on the overall internship experience.

Month Three

  • Students solidify internships and mentor relationships.
    • Focus on clarifying site expectations, such how many hours students will be present per day, how many days per week, how they will track this time (i.e., via timesheets), and what happens when the student is ill or the mentor is absent.
  • Students explore and plan their transportation to and from their potential internship, practicing their routes on a one-day site visit.
  • Students participate in an internship site visit.
    • Students begin work with mentor to identify a potential internship project or job description that will focus the intern’s work (note: some mentors prefer to do this work once the internship has begun).
  • Internship Mentors attend a welcome meeting run by students and teachers (and former interns and mentors).
    • Focus on reiterating school supervisor roles and mentor expectations, including how often school site staff will visit, how students can reach school site staff in an emergency, and what responsibilities the intern and mentor have about site communications (e.g., what sort of daily “logging” will occur).

Ongoing

  • Students investigate their interests and skills to see how these can support their internship work.
  • Students are reminded of internship completion protocols such as hours per day, hours per week, and conducting presentations of learning (POLs).
    • Presentations of learning involve students creating a culminating presentation that can take place at the internship site or the school. They include the internship mentor, other colleagues from the internship placement, potentially parents, and where possible, younger students who will participate in internships the following year. Read more on POLs in Chapters 5 and 6.
    • Focus on daily expectations for interns (attendance, professional dress, respect, project attitude).
    • Focus on daily expectations for mentors (appropriate work, mentorship, availability, safe working environment for mentor and student).

There is no “best” approach to resolving every logistical challenge in having students outside of the school building and at a worksite. What works in one school or district may not work in another, due to a host of factors such as changing regulations, policies and procedures, or the fluctuating roles or personnel at community organizations. If there is a “best” approach, it is surely one that features flexibility and diversity.

Cultivating And Maintaining Community Partnerships

Internship programs benefit from a few basic practices and protocols, many of which pertain to identifying and cultivating community partners. Keep the following in mind as the school’s internship program is developed:

Be on the lookout for community partners. Teachers and students request contacts for community partners at back-to-school night, open house, and school conference events. While students should not intern with their parent or guardian, personal networks can provide valuable access to potential community partnerships; parents and guardians can mentor interns who do not live in their own household.

Use the school’s networks to find partners. Educators across the school community can cull from their own professional networks, specifically considering adults who likely have the professional values and contextual understanding to be strong mentors or create positive internship experiences.

Maintain a living database of key contacts and internship site possibilities. Once contacts are identified, keep them in a central database that can be edited by teachers but accessed and viewed by students. Add to it often and populate it with useful information, such as multiple ways to contact a person, their associated institution, their role, and how they came to the school’s attention as a potential community partner. Once this database of contacts has been established, it should be updated after every internship experience and at the beginning of each school year.

Give students a script to follow when reaching out. As students begin to contact community partners, situate them as if in a call center. Such a script might address the following questions:

  • What do students say as an introduction?
    • Hello, my name is ____and I’m a student at ______ school. We send students out on academic internships with our community partners and I’m calling today to see if you or anyone in your organization would be interested in hosting an intern from our school this year.
  • What if the person they reach is not who they should speak to?
    • Oh, ok. Do you happen to know who I could speak to about this? Would you happen to have their contact information handy?
  • What if the person on the phone wants to know more about internships?
    • Sure, I can tell you a bit more about our program…
  • What happens if the person says no?
    • Oh, ok, I understand. Thank you so much for your time. Have a wonderful day.

Mentoring Students As A Long-term Return On Investment

“Our engineering mentors say, ‘wow, these kids can do something and we can be involved in helping them improve their skills.” 

—Brandee Brewer, Capital Region Academies for the Next Economy (CRANE)

Students in Sacramento county are engaged in regular conversations about clean air and other environmental concerns via in-class mentorships, out- of-class pathway experiences, and internships. For example, one program brings students to a college campus where they work alongside college students,

professors, and industry professionals to participate in hands-on diesel and clean air initiatives and experiments. According to Brandee Brewer, CRANE Career Specialist, many of these students walk away with a new understanding of and appreciation for higher education, sharing, “You know maybe I do want to go to college,” or “Maybe this is the place for me.” “Keep in mind [that] these are students who started this program not knowing what they want to do, not belonging in any way, not having found their niche,” says Brewer. “Through this process … we get them enrolled in community college classes right there.”

Equally exciting for the students and the CRANE career specialists is that students work on engineering projects with professional engineers and mentors who continue to engage with students throughout the year. Mentors know that participating in such relationships does not necessarily mean a student will come work for them immediately after graduating from high school; rather, they are building relationships for long-term returns on their investment. By participating in these events, mentors “see just what the students are capable of and how they can best mentor them” in the hopes that through and even after college students may return to work with them as colleagues.

Safety, Security, And School-specific Considerations

Setting up a strong internship program requires more than just finding locations and partners. Schools must also take seriously student safety, insurance, parent permission, and student transportation.

For most of these issues, working closely with school administration and the school business office can yield the necessary documentation, but each school’s needs and expectations will be unique. Schools can treat the internship like a recurring field trip and use the appropriate permission forms. Or, a local school or district may offer a process to resolve logistical concerns and internship placements—if that is available, a school may choose to use that process.

Reflection: Internship Blogs, Vlogs, And Presentations Of Learning

Reflection is an essential part of the internship experience. Regular opportunities for reflection—via blogs, photo essays and vlogs (video blogs)—help students capture their daily learning experiences and provide content for longer reflections that feed into a culminating presentation of learning (POL). Daily blog prompts might consist of written responses, videos, and/or photos (or ideally, all three). These prompts can be crafted by teachers or students before internship even begins, and then rolled out daily or weekly for student response.

After internship, students present about the experience to their mentors, teachers, peers, and even families. This POL serves as a reflective capstone of the entire internship experience, and includes the work students did leading up to the internship. High Tech High students deliver these presentations at the internship site, in front of student peers, the school advisor, the site place mentor and colleagues, and often family. Students discuss their work, how they grew as a student, how they changed as a person, what skills they gained, how they will implement these, and more.

References

Allen, L., Hogan, C. J., & Steinberg, A. (2000). Knowing and doing: Connecting learning and work. Providence, RI: Northeast and Islands Regional Educational Laboratory at Brown University.

Corporation for National & Community Service. February 2, 2017. What is service learning? AmeriCorps. https://www.nationalservice.gov/.

National Employer Leadership Council. 1999. Intuitions confirmed: the bottom-line return on school-to-work investment for students and employers. https://fles.eric.ed.gov/fulltext/ED430083.pdf.

Riordan, R. (2017). Personal interview.

A Handbook for Community Partnerships: Internship
By
Published
April 23, 2024

Media

Published
April 23, 2024

This is one in a trio of articles that provide tried-and-tested, actionable advice for community partnerships in school. This article focuses on internship. You should also check out the other articles, on service learning and externship.


Bright sunlight shines across San Diego bay and through oversized studio windows, right onto Matthew’s office desk. Matthew is a junior at High Tech High International, but for almost one month, he is interning with a local communications and design firm, and he has just returned from an office team meeting. With a coffee mug in one hand and pad of paper in the other, Matthew looks he could be any one of the firm’s employees, all of whom are college graduates.

Matthew developed a love of graphic design during a sophomore year project, when a staff member of this communications firm formed a community partnership with the class and mentored students through their design process. That experience led Matthew to pursue graphic design for his internship—a graduation requirement for all HTH students—even though it was not directly related to marine science, his anticipated college major. During internship, Matthew worked alongside mentors who were trained in graphic design, creating actual content for clients in San Diego and Los Angeles.

While graphic design was not Matthew’s intended career path, the internship opened new opportunities and taught him a great deal about himself as both a student and an individual. He learned how he functions as a team member and realized how important it is to love one’s work. “That is something I want to bring with me throughout life,” Matthew reflects. “I don’t want to ever wake up and say, ‘ugh, work’. I want to find something that I’ll enjoy doing throughout however long I’ll have to work.”

Internship also provided Matthew insight into his own work habits, which will help him as he transitions to college. “Sometimes I’d be working on one task or multiple tasks and I really had to manage my time because due dates are due dates,” he says. “Not making the due date is very unprofessional and then it hurts the company’s reputation, which then ruins how people see me.” Matthew also learned how the post-high school world functions. “I learned how to connect with clients,” he says, “You have to be on the same page with them and really know what they want in order to create something creative and very professional. I had no idea that was part of the graphic design industry.”

Matthew’s experience illustrates the benefits of community partnerships like an academic internship. Such experiences are not simply about careers, but also about the pursuit of passion in the adult world of work. Moreover, for many students—particularly those from low-income families—the internship experience represents a powerful entry into adult networks and community partnerships.

Learning Through Connection And Reflection: The Value Of Community Partnerships

Community partnerships are born when a school or classroom connects with a local organization to provide meaningful, engaging, and relevant experiences for students that also serve the needs of the organization. Community partnerships are not simply or necessarily about jobs and careers—rather, they are characterized by relationships and learning opportunities: students engage with community members to do real, meaningful work.

In a community partnership, the community becomes an extension of the classroom. The New Urban High School: A Practitioner’s Guide explains community partnerships as experiences that “change the context for teaching and learning…situat[ing] students in the adult world of work and learning, confronting them with unpredictable situations, new perspectives that cut across subject matters, and invaluable lessons in dealing with people in the world.”

Why Create Community Partnerships?

Community partnerships offer both school and community stakeholders something valuable. Students gain real-life experience and develop opportunities for personal reflection that emphasize the relevance of academic learning while ensuring civic engagement that is focused on strengthening the community. Moreover, “research indicates that workplace learning enhances student achievement, preparation for college, attendance, and attitude, finding that students who participate in [community partnerships] are more likely to get better grades, stay in school, go directly to college, and approach life and work with a positive attitude” (National, 1999). Meanwhile, community partners gain an opportunity to introduce their work to students, increase student excitement about that work, observe student engagement and growth in the work, and mentor students who will potentially work in these professions upon their high school or college graduation.

The goal of any school-to-community program is for benefits to be reciprocal. Students gain experience, insight, confidence, and opportunities to reflect on their learning and work; the community partner, meanwhile, gains a valuable contributing member of their organization. One National Employer Leadership Council study shows that employer benefits include “reduced recruitment costs, reduced training and supervision, reduced turnover, increased retention rates, higher productivity of students and high productivity and promotion rates of school-to-work program graduates who eventually are hired compared with those of other newly hired workers” (National, 1999). Matthew’s junior internship experience offers an example of how this symbiotic relationship plays out. The student learned to transfer his skills from the classroom to the workplace, while the graphic design firm discovered an asset in someone who could produce real work for their clients.

In a community partnership, the community becomes an extension of the classroom. The New Urban High School: A Practitioner’s Guide explains community partnerships as experiences that “change the context for teaching and learning…situat[ing] students in the adult world of work and learning, confronting them with unpredictable situations, new perspectives that cut across subject matters, and invaluable lessons in dealing with people in the world.”

While community partnerships can take several forms, this article focuses on one in particular: internship.

Internship
Internships offer a formalized, facilitated learning program that provides practical but exploratory experiences to students under the guidance of an expert in the field. Internships are based on student interests, though specific career alignment is not a requirement.

Interest Exploration: Academic Internships

“Internship is an experience in which a student becomes more than he or she was before.”

—Rob Riordan, Co-founder of High Tech High

All High Tech High students complete an immersive academic internship. Although that experience occurs in the eleventh grade, preparation for it and reflection on it are ongoing throughout all four years of a student’s high school experience. Some schools make internship opportunities available in twelfth grade, but the internship experience is more strategically placed in eleventh grade; this maximizes the potential for its post-high school impact. After all, eleventh grade is when students make critical decisions about their next steps in life—when or if to apply to college, whether to take tests like the SAT, and what life beyond school might consist of.

Above all, internship is not about tracking; nor is it about career placement. Rather, it is an eye-opening, informative experience that prepares an individual to make critical choices for the next phase of life—whatever that may be. “The purpose of an internship is not career preparation,” says Rob Riordan, co-founder of High Tech High and President Emeritus of the High Tech High Graduate School of Education.“It is preparation for life after school. Internship is an experience in which a student becomes more than he or she was before.” Riordan and others at HTH view internships as no less than “an expansion of identity.” While internships take place in businesses and offices, and feature skills that pertain to all types of work environments, their goal is not solely to introduce students to a career. As Riordan puts it, “An internship’s real purpose is to enter the world beyond school, understand how it works, and become bigger as a result of that” (Riordan, 2017).

Internships can take many different forms, but all extend from the concept of service learning. In addition, all feature the student at the center of the work. Work takes place alongside a mentor and sees the student and mentor working collaboratively to benefit the partner organization.

Academic internships feature a fluid process. Some details must take place in a linear progression; others will be ongoing. Learning begins even before a student sets foot on the internship site. For example, identifying potential internship institutions requires a student to practice public speaking, research, and collaborative learning. Securing their internship placement requires them to learn soft skills like confidence, communication, and etiquette, and more practical skills like resume and cover letter preparation, writing and revision, and strategies for articulating goals and skills, interviewing, and time management.

In Knowing and Doing: Connecting Learning and Work, Lili Allen, Christopher Hogan, and Adria Steinberg situate internships around six key components and expectations:

  1. Experiences are structured around learning goals agreed to by students, teachers, and partners, and that assist students in reaching school and district standards.
  2. Students carry out projects that are grounded in real-world problems, take effortand persistence over time, and result in the creation of something that matters tothem and has an external audience.
  3. Students receive ongoing coaching and expert advice on projects and other worktasks from employers and community partners. By learning to use strategies and tools that mirror those used by experts in the field, students develop a sense of what is involved in accomplished adult performance and they begin to internalize a set of real-world standards.
  4. Students develop a greater awareness of career opportunities in the field and deepen their understanding of the educational requirements of those careers.
  5. Students develop their ability to use disciplinary methods of inquiry (just as scientists do) and enhance their capacity to tackle complex questions and carry out independent investigations.
  6. Students are able to demonstrate their achievements through multiple assessments, including self-assessment, specific performance assessments (e.g., an oral proficiency exam), and exhibitions

When an internship program commits to these six principles, students accomplish relevant and engaging work. They also have opportunities to reflect on their own learning and the importance of their work in the community.

A student’s internship experience benefits from the involvement of as many of his or her teachers as possible. School administration also plays a role, in terms of identifying the time of year during which internships will take place and the program’s parameters (how many days per week internships are done, for how many hours, etc.). There are two general variations on internships: episodic semester-long experiences, in which students go to community partners up to three days per week for full or half days; and short-term immersions, in which students visit community partners for full days every day for two to four weeks.

Regardless of structure, the internship program begins with a series of strategically- timed events and supports designed to help students find, prepare for, and enter into an internship placement.

A Timeline For Internship Readiness

To create an integrated, academic internship, students engage in the following work primarily with their core classroom teachers. That said, this work does not have to fall solely on a teacher of any specific discipline. As a school identifies its internship program’s goals, all academic teachers can find a space in which to work with cohorts of students preparing for internship. Every teacher is capable of supporting the work of preparing for, and seeing through, students’ experiences with academic internships.

Month One

  • Students draft and revise resumes and cover letters.
  • Students draft one to three cover letters tailored to various potential placements.
  • Students call and/or email local internship sites to inquire about potential placements.
    • Focus on use of professional language in phone conversations and emails.
  • Students learn research skills to help them find and coordinate internship placements.
  • Parents are invited to an internship open house where they are introduced to the internship process.
    • Focus on the purpose of internship, basic logistics (how students will find an internship, when to expect permission slips, who can be a mentor, and other issues like student transportation, liability, and types of internships).
    • This is an ideal time for teachers to ask parents about their own workplace and if they are interested in mentoring an intern (not their own child).

Month Two

  • Students participate in mock job interviews.
    • Focus on interviewing skills, including body language, eye contact, professional gestures like handshakes, and how to answer questions to highlight students’ skillsets.
  • Students participate in real interviews for internships.
    • Build in time for students to send thank you notes and/or emails.
  • Students follow up on all interviews and conversations.
  • Students take home permission slips for a site visit (month three) and to embark on the overall internship experience.

Month Three

  • Students solidify internships and mentor relationships.
    • Focus on clarifying site expectations, such how many hours students will be present per day, how many days per week, how they will track this time (i.e., via timesheets), and what happens when the student is ill or the mentor is absent.
  • Students explore and plan their transportation to and from their potential internship, practicing their routes on a one-day site visit.
  • Students participate in an internship site visit.
    • Students begin work with mentor to identify a potential internship project or job description that will focus the intern’s work (note: some mentors prefer to do this work once the internship has begun).
  • Internship Mentors attend a welcome meeting run by students and teachers (and former interns and mentors).
    • Focus on reiterating school supervisor roles and mentor expectations, including how often school site staff will visit, how students can reach school site staff in an emergency, and what responsibilities the intern and mentor have about site communications (e.g., what sort of daily “logging” will occur).

Ongoing

  • Students investigate their interests and skills to see how these can support their internship work.
  • Students are reminded of internship completion protocols such as hours per day, hours per week, and conducting presentations of learning (POLs).
    • Presentations of learning involve students creating a culminating presentation that can take place at the internship site or the school. They include the internship mentor, other colleagues from the internship placement, potentially parents, and where possible, younger students who will participate in internships the following year. Read more on POLs in Chapters 5 and 6.
    • Focus on daily expectations for interns (attendance, professional dress, respect, project attitude).
    • Focus on daily expectations for mentors (appropriate work, mentorship, availability, safe working environment for mentor and student).

There is no “best” approach to resolving every logistical challenge in having students outside of the school building and at a worksite. What works in one school or district may not work in another, due to a host of factors such as changing regulations, policies and procedures, or the fluctuating roles or personnel at community organizations. If there is a “best” approach, it is surely one that features flexibility and diversity.

Cultivating And Maintaining Community Partnerships

Internship programs benefit from a few basic practices and protocols, many of which pertain to identifying and cultivating community partners. Keep the following in mind as the school’s internship program is developed:

Be on the lookout for community partners. Teachers and students request contacts for community partners at back-to-school night, open house, and school conference events. While students should not intern with their parent or guardian, personal networks can provide valuable access to potential community partnerships; parents and guardians can mentor interns who do not live in their own household.

Use the school’s networks to find partners. Educators across the school community can cull from their own professional networks, specifically considering adults who likely have the professional values and contextual understanding to be strong mentors or create positive internship experiences.

Maintain a living database of key contacts and internship site possibilities. Once contacts are identified, keep them in a central database that can be edited by teachers but accessed and viewed by students. Add to it often and populate it with useful information, such as multiple ways to contact a person, their associated institution, their role, and how they came to the school’s attention as a potential community partner. Once this database of contacts has been established, it should be updated after every internship experience and at the beginning of each school year.

Give students a script to follow when reaching out. As students begin to contact community partners, situate them as if in a call center. Such a script might address the following questions:

  • What do students say as an introduction?
    • Hello, my name is ____and I’m a student at ______ school. We send students out on academic internships with our community partners and I’m calling today to see if you or anyone in your organization would be interested in hosting an intern from our school this year.
  • What if the person they reach is not who they should speak to?
    • Oh, ok. Do you happen to know who I could speak to about this? Would you happen to have their contact information handy?
  • What if the person on the phone wants to know more about internships?
    • Sure, I can tell you a bit more about our program…
  • What happens if the person says no?
    • Oh, ok, I understand. Thank you so much for your time. Have a wonderful day.

Mentoring Students As A Long-term Return On Investment

“Our engineering mentors say, ‘wow, these kids can do something and we can be involved in helping them improve their skills.” 

—Brandee Brewer, Capital Region Academies for the Next Economy (CRANE)

Students in Sacramento county are engaged in regular conversations about clean air and other environmental concerns via in-class mentorships, out- of-class pathway experiences, and internships. For example, one program brings students to a college campus where they work alongside college students,

professors, and industry professionals to participate in hands-on diesel and clean air initiatives and experiments. According to Brandee Brewer, CRANE Career Specialist, many of these students walk away with a new understanding of and appreciation for higher education, sharing, “You know maybe I do want to go to college,” or “Maybe this is the place for me.” “Keep in mind [that] these are students who started this program not knowing what they want to do, not belonging in any way, not having found their niche,” says Brewer. “Through this process … we get them enrolled in community college classes right there.”

Equally exciting for the students and the CRANE career specialists is that students work on engineering projects with professional engineers and mentors who continue to engage with students throughout the year. Mentors know that participating in such relationships does not necessarily mean a student will come work for them immediately after graduating from high school; rather, they are building relationships for long-term returns on their investment. By participating in these events, mentors “see just what the students are capable of and how they can best mentor them” in the hopes that through and even after college students may return to work with them as colleagues.

Safety, Security, And School-specific Considerations

Setting up a strong internship program requires more than just finding locations and partners. Schools must also take seriously student safety, insurance, parent permission, and student transportation.

For most of these issues, working closely with school administration and the school business office can yield the necessary documentation, but each school’s needs and expectations will be unique. Schools can treat the internship like a recurring field trip and use the appropriate permission forms. Or, a local school or district may offer a process to resolve logistical concerns and internship placements—if that is available, a school may choose to use that process.

Reflection: Internship Blogs, Vlogs, And Presentations Of Learning

Reflection is an essential part of the internship experience. Regular opportunities for reflection—via blogs, photo essays and vlogs (video blogs)—help students capture their daily learning experiences and provide content for longer reflections that feed into a culminating presentation of learning (POL). Daily blog prompts might consist of written responses, videos, and/or photos (or ideally, all three). These prompts can be crafted by teachers or students before internship even begins, and then rolled out daily or weekly for student response.

After internship, students present about the experience to their mentors, teachers, peers, and even families. This POL serves as a reflective capstone of the entire internship experience, and includes the work students did leading up to the internship. High Tech High students deliver these presentations at the internship site, in front of student peers, the school advisor, the site place mentor and colleagues, and often family. Students discuss their work, how they grew as a student, how they changed as a person, what skills they gained, how they will implement these, and more.

References

Allen, L., Hogan, C. J., & Steinberg, A. (2000). Knowing and doing: Connecting learning and work. Providence, RI: Northeast and Islands Regional Educational Laboratory at Brown University.

Corporation for National & Community Service. February 2, 2017. What is service learning? AmeriCorps. https://www.nationalservice.gov/.

National Employer Leadership Council. 1999. Intuitions confirmed: the bottom-line return on school-to-work investment for students and employers. https://fles.eric.ed.gov/fulltext/ED430083.pdf.

Riordan, R. (2017). Personal interview.

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